Automation and AI
AI chat assistants
Our AI assistants draw their answers from your documents and data, pass the chat to a person when that is needed, and log every conversation, whether on your website, on WhatsApp or within your own systems.
The issue
What leads teams to ask us
The same questions land on staff every day
Enquiries come in after closing time
Answers sit in scattered documents that go unread
What is covered
Inside the work
We set the scope around your goal each time. Most projects contain the parts listed here.
- Website and WhatsApp assistantsReply, qualify and take bookings, day and night.
- Internal assistantsAsk about policies, manuals and records in everyday words.
- TranslationContent and replies in several languages.
- Human hand-overStaff take over the chat with the full background.
- GuardrailsReplies kept to approved sources, and logged.
The steps
How we deliver
- 01DiscoverWe study how your business runs, settle the goals, then send a written scope with a fixed quote.
- 02DesignBefore any code is written, you sign off a clickable prototype, one screen at a time.
- 03BuildSprints of two weeks. Each one ends with you trying the real product.
- 04LaunchGo-live happens at a quiet hour. We train your team and pass over every account.
- 05CareA monthly plan keeps it safe, quick and getting better as you grow.
One-off project
An agreed scope at a fixed quote, paid by milestone. Once it's paid, the code and accounts are yours.
Monthly care plan
A subscription paid monthly so your software stays secure, monitored and improving, with written response times.
In daily use
Our work of this kind
Common questions
Answers up front
Will the AI be trained on our data?
No. We set it up on business API terms, under which your data is kept out of model training.
How do you price this?
It is a one-off project. We agree a fixed quote after a short call and you pay it in milestones. A monthly care plan covering hosting, updates and support can be added after launch.
Also in automation and AI
Tell us what you'd like built.
Describe the problem in a few lines. One call later, a written scope and a fixed quote reach you within 48 hours.